GoCodebook Terms of Service

Effective Date: September 11, 2025

These Terms of Service (“Terms”) govern your access to and use of the GoCodebook website, applications, APIs, and related services (collectively, the “Services”) provided by GoCodebook Inc, a Delaware corporation (“Company,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you are authorized to bind that organization and “you” includes that organization. If you do not agree to these Terms, do not use the Services.

1) Accounts & Access

1.1 Registration. To use some features, you must create an account and provide accurate, current information. You must keep your credentials confidential and are responsible for all activity under your account.

1.2 Eligibility. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.

1.3 Authorized Users. If your plan allows multiple users, each user must have unique credentials. Sharing logins is prohibited.

2) License & Use

2.1 License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal business purposes.

2.2 Acceptable Use. You will not (and will not permit others to):

• a) copy, modify, reverse engineer, decompile, or attempt to extract source code from the Services except as permitted by law;
• b) bypass or interfere with security or access controls;
• c) use the Services to develop competing models or datasets or to benchmark in a manner that reveals competitive information;
• d) crawl, scrape, spider, or use automated means to access the Services except via our documented APIs and rate limits;
• e) upload malicious code or violate others' privacy or intellectual property;
• f) use outputs as a substitute for professional judgment or final submissions to authorities;
• g) use the Services for unlawful, harmful, deceptive, or misleading activities.

2.3 Third-Party Content & Services. The Services may display or make available public codes, standards, regulations, or third-party content, as well as links or integrations (“Third-Party Services”). We do not control, endorse, or assume responsibility for Third-Party Services. Your use of them is at your own risk and may be subject to separate terms.

3) AI, Reliability, and Human Review (Very Important)

3.1 No Professional Advice. The Services use artificial intelligence and other automated methods to generate text, summaries, links, and recommendations. Outputs may be incorrect, incomplete, or misleading (sometimes called “hallucinations”). The Services do not provide legal, engineering, architectural, safety, or other professional advice.

3.2 Required Human Review. You must independently verify and have a qualified professional review any output before relying on it for significant decisions or actions, including but not limited to: real estate development, building design, code compliance, permitting, construction, inspection, or submission to authorities. GoCodebook outputs are not approved by any governmental agency.

3.3 Your Responsibility. You are solely responsible for how you use the Services and outputs, including compliance with applicable laws, codes, standards, license terms, and record-keeping requirements.

4) Content; Your Data; Privacy

4.1 Your Content. You may submit content, prompts, documents, code, or data (“Your Content”). You represent that you have all rights necessary to provide Your Content and that Your Content does not violate law or third-party rights.

4.2 Use of Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, process, adapt, display, and use Your Content and generated outputs to provide, secure, maintain, and improve the Services, and to comply with law.

4.3 Aggregated/De-Identified Data. We may use aggregated and/or de-identified data for analytics, benchmarking, and improving the Services.

4.4 Privacy. Our collection and use of personal information is described in our Privacy Policy (incorporated by reference). Where required, you will provide all notices and obtain all consents necessary for us to process personal data through the Services.

5) Intellectual Property

5.1 Ownership. We and our licensors own all right, title, and interest in and to the Services, including software, models, and documentation. Except for the limited license granted herein, no rights are transferred to you.

5.2 Feedback. If you provide feedback, ideas, or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and exploit them without restriction.

5.3 Public Codes and Standards. Some statutes, regulations, or adopted codes may be public domain; others may include copyrighted editorial content or annotations. You are responsible for ensuring you have any required permissions to reproduce, distribute, or rely on such materials outside the Services. We make no representation about your rights in third-party texts.

6) Plans, Fees, and Payment (if applicable)

6.1 Fees. Fees and plan features (if any) are set forth at purchase or in your order form. All fees are in USD, exclusive of taxes. You are responsible for all applicable taxes (excluding our income taxes).

6.2 Billing. Unless agreed otherwise, subscriptions renew automatically for the same term at the then-current price. You authorize us (or our processor) to charge your payment method on each renewal until you cancel. You may cancel renewal in your account settings; cancellations take effect at the end of the current paid term.

6.3 No Refunds. Paid fees are non-refundable except where required by law or expressly stated otherwise.

6.4 Late Payments. Overdue amounts may accrue interest at 1% per month (or the maximum permitted by law) plus reasonable collection costs.

7) Service Availability & Support

7.1 Availability. We aim to keep the Services available but do not guarantee uninterrupted operation. We may suspend or modify the Services (e.g., for maintenance, security, or legal reasons).

7.2 Support. We provide basic support via our contact page during normal business hours. We cannot guarantee resolution of any issue.

8) Confidentiality

8.1 Definition. “Confidential Information” means non-public information disclosed by one party to the other that is marked or should reasonably be understood to be confidential.

8.2 Obligations. The receiving party will use Confidential Information only to perform under these Terms and will protect it using reasonable measures. Exclusions include information that is public, independently developed, or rightfully received from a third party.

9) Warranties & Disclaimers

9.1 AS-IS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

9.2 No Accuracy Guarantee. WE DO NOT WARRANT THAT OUTPUTS, CITATIONS, LINKS, CODE SEARCH RESULTS, OR INTERPRETATIONS OF CODES/REGULATIONS ARE ACCURATE OR COMPLETE, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

10) Indemnification

You will defend, indemnify, and hold harmless Company, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content; (b) your use of the Services; (c) your violation of these Terms or law; or (d) your reliance on outputs without required professional review.

11) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

a) No Consequential Damages. WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, SALES, BUSINESS, DATA, OR GOODWILL; OR COST OF SUBSTITUTE GOODS OR SERVICES.

b) Cap. OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE GREATER OF (i) USD $100; OR (ii) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

c) Essential Purpose. These limitations apply even if a remedy fails of its essential purpose.

Some jurisdictions do not allow certain limitations; if applicable law prohibits them, they apply to the fullest extent permitted.

12) Government Use; Export

You will not use or export the Services in violation of U.S. export control or sanctions laws. The Services are “commercial products” per FAR/DFARS; any government use is subject to these Terms.

13) Suspension & Termination

13.1 By Us. We may suspend or terminate your access immediately for breach, legal risk, non-payment, security issues, or if your use poses a risk to the Services or others.

13.2 By You. You may stop using the Services at any time and cancel auto-renewal in your account settings.

13.3 Effect. Upon termination, your rights under these Terms end and you must stop using the Services. Sections that by their nature should survive (including 3–5 and 8–17) will survive.

14) Changes to the Services or Terms

We may update the Services and these Terms from time to time. If we make material changes, we will provide notice (e.g., by email or in-product). Changes become effective 30 days after notice. If you object, your remedy is to stop using the Services and, if you have a paid subscription, cancel; we may provide a pro-rated refund if required by law or stated at the time of notice.

15) Dispute Resolution; Arbitration; Class Action Waiver

15.1 Informal Resolution. Before filing a claim, you agree to try to resolve the dispute by contacting us and working with us in good faith for 30 days.

15.2 Arbitration. Except for claims for injunctive relief or intellectual-property disputes, any dispute arising out of or relating to these Terms or the Services will be resolved by binding, individual arbitration administered by JAMS under its Rules. The seat of arbitration will be New York, New York, and the language will be English. Judgment on the award may be entered in any court of competent jurisdiction.

15.3 Class Action Waiver. You and we agree that each may bring claims only in an individual capacity and not as a class member or representative in any class or collective action. The arbitrator may not consolidate claims without written consent of all parties.

15.4 Opt-Out. You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice via our contact page with subject line “Arbitration Opt-Out” and your account email.

16) Governing Law; Venue

These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules. Subject to Section 15, the exclusive jurisdiction and venue for any permitted court action will be the state and federal courts located in New York County, New York, and you consent to personal jurisdiction there.

17) Miscellaneous

17.1 Entire Agreement. These Terms (and any order forms, product-specific terms, and the Privacy Policy) are the entire agreement between you and us regarding the Services.

17.2 Severability. If a provision is unenforceable, it will be modified to the minimum extent necessary to be enforceable; the remainder stays in effect.

17.3 Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets, or by operation of law.

17.4 No Waiver. Failure to enforce a provision is not a waiver.

17.5 Notices. We may provide notices via email, in-product messages, or to your account address. You will send legal notices to the address above and use our contact page.

17.6 Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control (e.g., internet outages, labor disputes, government actions, natural disasters).

17.7 Publicity. We may use your name and logo to identify you as a customer, unless you opt out by contacting us.

18) Product-Specific & Beta Terms (if applicable)

18.1 APIs. If you use our APIs, you must comply with published documentation and rate limits. We may revoke API access for abuse or risk.

18.2 Beta/Preview Features. Beta or experimental features are provided AS IS, may be limited or discontinued, and may be subject to additional terms. You acknowledge increased likelihood of errors and agree to provide feedback.

19) Use in Regulated Contexts

Do not use the Services as the sole basis for designs, specifications, permit applications, or code compliance determinations. The Services are not a substitute for: (a) stamped drawings; (b) sealed calculations; (c) professional of record review; or (d) approvals by authorities having jurisdiction. You are responsible for engaging licensed professionals and verifying the most current, controlling codes and amendments applicable to your project and jurisdiction.